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Carriers

Carrier self-service — cut gate calls without losing control

Carriers call the gate because they lack status visibility. Self-service booking and shared visit status reduce calls while site rules stay in yard control.

7 min readUpdated for 2026

Site rules

Auto confirm vs review first — configured per site

High-trust carrier lanes may use auto confirm. New lanes or constrained capacity use review first. Carriers see the rule before they submit.

Appointment handling

Incoming requests

  • Auto confirmValid requests confirmed immediately
  • Review firstYard approves before operational

Shared status

One status timeline — yard and carrier

Requested, confirmed, on site, at door, completed — carriers read the same update the yard uses.

Carrier-visible status

For yards

Self-service does not mean open doors

Required booking fields, capacity rules, and review queues keep control at the yard. Carriers get clarity; gate teams get fewer interruptions.

Next step

See gate, yard, and closeout on your workflow

Request a guided demo — or read the YMS buyer's guide before your RFP.