lost to detention in one year
US for-hire trucking, 2023: $3.6B in direct costs and $11.5B in lost productivity. 39.3% of all stops had detention, adding up to more than 135 million hours.
Source: ATRI, Sept 2024Yard management
Every trailer, spot and clock on the yard. One live picture.
floDock runs the truck visit from the booking to the gate-out. The yard desk, the gate, the dock and the driver all work on the same record.
Your yard, as it is right now
Every trailer, every spot, every move, on one live map.
Zones, rows and spots show what is occupied, reserved or staged. A move you assign shows on the driver's phone, and the map changes as it is completed.
Watch it work
Real recordings from the product.
What it is worth
What changes for the business.
↓
Phone tag
The answer is on the record, not in someone's head.
↓
Trailers you cannot find
Search finds it, and the move is one request away.
↑
Docks that stay busy
Doors show what is waiting, so the next truck is ready.
How a visit moves
Four steps, one record.
- 1BookCarriers book with their papers attached.
- 2Gate inOne guided check-in, spot assigned.
- 3DockProof captured at the door.
- 4Gate outChecked against what arrived.
What not knowing costs
Without a record, every gate is a gamble.
stolen from freight in 2025
2,646 confirmed cargo thefts in the US and Canada, up 18%. Losses were up 60%, and the average theft was worth $273,990.
Source: CargoNet via Work Truck Online, Jan 2026of thefts are fictitious pickups
In Q3 2026, 138 of 547 thefts were fake pickups, up from 18% a year earlier. 19 thefts were worth $1M or more, and warehouses and distribution centers were the most targeted places.
Source: Verisk CargoNet, Nov 2026of cost of goods fined for a miss
Walmart's on-time, in-full rule sets a 98% target and fines misses at 3% of the cost of goods. A shipment you cannot prove is a shipment you can be fined for.
Source: Talk Business & Politics, Sept 2020Real cases: the booking was right, the person who showed up was not
An alleged theft scheme took over real carriers' identities, booked loads from brokers, and had drivers collect them at distribution centers. At least 24 shipments never arrived.
FreightWaves, Oct 22, 2026From March 2020 to September 2023, one person posed as staff at real and fictitious carriers and brokers, won loads, then redirected real drivers to warehouses he controlled. About 90 shipments, mostly liquor and copper. Five years in federal prison and $10.3M restitution.
Transport TopicsEight people were indicted in Manhattan for cloning real licensed carriers' identities from public FMCSA data. The fake carriers passed screening because they resolved to active authorities, then took freight that never arrived.
LeadingIT on the June 2026 indictmentSanto Tequila lost 24,000 bottles. Thieves made fake carrier profiles, bid on the job, hired real drivers online and redirected them from the Pennsylvania warehouse to Los Angeles. About 11,000 bottles were recovered.
CBS News, Oct 2025TAPA Americas warned of "trojan drivers": operatives hired by vetted carriers, who park at a staged break while the crew takes a high-value load. Carrier credentials and background checks come back clean.
Heavy Duty Trucking, Apr 23, 2026A legitimate carrier passed every check, then its email was hacked. Thieves sent a different truck to pick up a frozen-meat load. It was recovered, mishandled, refused, and became a claim.
FreightWaves, Apr 9, 2026How floDock answers
Detention and dwellA clock runs on every load, from gate in to loaded. You see where the hours go, and you hold the timestamps when a bill arrives.See how →Fake pickupsCarrier authority and insurance are read from FMCSA. The booked driver gets a one-time arrival pass, and the gate checks it before the truck comes in.See how →Claims and chargebacksSeal, count, condition and delivery proof are on the visit in order, with time and place. A claim meets the record.See how →AuditsGate, dock and yard inspections are recorded as they happen, so the daily or weekly audit is a search, not a scramble.See how →
The driver arrival pass
The booking sends the driver a one-time QR. No pass, no entry.
Your yard decides how strict to be: off, optional, or required. The gate refuses a missing, wrong, used or replaced pass, and a supervisor can admit with a reason that is saved.
- 1
Book
The carrier enters the driver's name, phone and e-mail.
- 2
Pass sent
One pass for that driver and that visit, by e-mail: an 8-character code and a QR.
- 3
Driver arrives
Shows the code or QR, from the e-mail or the Partner app.
- 4
Gate checks
The clerk scans or types it. An optional ID check compares the driver's name.
- 5
Used once
The pass is used up and the check-in is logged. A copy cannot get a second truck in.
Your arrival pass
Show this code to the guard at the gate.
AcceptedCheck-in logged
Riley Chen
Valid until Mon, Nov 9, 2:00 PM
No signal? The guard can also type the code from your e-mail.
Wrong code five times locks it for 15 minutesDriver changed? The booker resends and the old QR stops workingEvery send, scan, refusal and override is in the log
At the gate: who showed up?
The booking says one thing. The gate checks the rest.
BookedArrived
CarrierPeachtree FreightPeachtree FreightMatch
TrailerTRL3305TRL3305Match
DriverOn the bookingDifferent personHold
Tractor plateOn the bookingNot on fileHold
A mismatch is flagged before the trailer moves, and the driver, plate and trailer photos are saved with the visit.
On the dock: how long did it really take?
Every minute on site has a timestamp.
Gate in08:02
At the door08:4139 min waiting for a door
Loading starts08:50
Loaded10:121 h 22 min loading
Gate out10:312 h 29 min on site
For a 3PL, this is the answer to "who held the truck?" when a detention bill or a customer complaint arrives.
Detention, with proof
Waiting time becomes a number you can defend.
GeneralFreight & documentsDwell & chargesDocuments
Free time, tier breakdown, and accrued charges for this visit. Policy comes from site rules and any partner overlay.
StatusFree time
Elapsed units0
Free units remaining3
Chargeable units0
Accrued total0.00 USD
Tier breakdown
StepFromToUnitsRateAmount
1120100.000.00
Gate-out. The charge is locked at 200.00 USD and does not change afterwards.
Free time, tiers and supervisor adjustments are all on the visit. At gate-out the charge locks, so the invoice cannot drift.
At the gate: no retyping
A photo of the bill of lading fills in the fields.
The BOL reference, material, unit and PO number come from the photo. Trailer number and licence plate can be read the same way.
Put your own numbers in
What a missing record could cost your yard.
Change the inputs. The sums are shown, and the assumptions are yours.
Detention exposure a year$0
Claims and chargebacks a year$0
At your assumed share, a year$0Exposure x your share
What you can do
Everything on one screen, no side trips.
- A yard desk that shows today at a glance
- A live map of every spot and every trailer
- Look up any trailer and read its whole visit, in order
- Door tiles show what is at each door right now
- Gate, dock and driver apps write to the same record
- Works from the booking to gate-out, nothing in between is lost
In depth
Yard management, explained.
Definition
What yard management software does
Yard management software tracks every truck, trailer and container from the booking to gate-out, and makes the yard, the gate, the docks and the drivers work from one record. floDock does this on the truck visit: one record per visit that every team reads and writes.
A yard without a shared record runs on radio calls, whiteboards and memory. The cost shows up as trailers nobody can find, docks that sit idle, detention charges nobody can prove and claims nobody can answer.
The visit
One record from booking to gate-out
Each stage adds to the same visit, so nothing has to be asked twice and nothing is lost between teams.
- 1BookCarriers book with their papers attached. Authority is checked before the truck is booked in.
- 2Gate inA guided check-in matches the truck to the booking, with the driver arrival pass, papers and inspection.
- 3YardA spot is assigned. Any trailer can be found by number, plate or driver, and moved with a hold-to-complete press.
- 4DockLoad proof is captured at the door: seal, count, photos, time and place.
- 5Gate outThe trailer, plate and carrier are checked against what arrived, and a receipt is produced.
Around it
What it connects to
floDock connects to carrier-authority records through FMCSA and to container tracking through SafeCube today. Any other system that offers an API can be connected the same way, including ERP, finance and transport systems.
Outcomes
What changes for a yard
The pages below cover each part in depth.
- Fewer phone calls and repeated questions, because the answer is on the visit.
- Fewer lost trailers, because search finds a trailer by number, plate or driver.
- Fewer disputes you cannot answer, because load proof, seals and time stamps are on the record.
- Detention you can prove, because free time, tiers and charges are worked out per visit and frozen at gate-out.
Questions
Straight answers, in full.
What does yard management in floDock cover?
The truck visit from booking to gate-out: rules-checked bookings, one guided gate check-in, a live yard map, dock control, load proof and a checked exit, all on one record.
Does it show where every trailer is?
Yes. Find a trailer by number, plate or driver, or tap it on the map. A trailer turns red on the map the moment it goes over its free time.
What is yard management software?
It is a yard management system (YMS) — a connected yard platform that tracks each visit from gate-in through staging, the dock, and gate-out with real-time visibility and AI-assisted exception detection.
Does floDock replace my warehouse or ERP system?
No. floDock runs the yard — gate, map, dock, freight, and closeout — and sends printouts, alerts, and events to the systems you already use.
Who uses floDock?
Distribution centers, manufacturing yards, and third-party logistics sites where trucks queue at the gate, stage in the lot, and move to doors under time pressure — with or without carrier appointments.
See it on your own yard.
Talk to our team and we will walk through your gates, doors and carriers.
Talk to our team