Operations
Reduce yard dwell before it becomes demurrage
Dwell cost rarely appears on one report. It accumulates in staging lanes while teams focus on the dock. On a connected yard platform, stage-level visibility, AI-assisted alerts at the right threshold, and a yard map teams actually use keep detention and demurrage from becoming surprises.
Measure
Track dwell by stage — not just total hours
Total time on site hides where delay happens. Stage-level timers show whether the bottleneck is yard assignment, door availability, or warehouse readiness.
Configure thresholds per stage and route alerts to the team that can act — yard lead for staging, dock coordinator for door queues.
Act
Three interventions that work in the first 30 days
Make spot assignment mandatory at gate-in. Publish dwell queues to shift leads at a fixed cadence. Tie door assignment to staged status so dock teams see incoming work early.
- Required spot at check-in
- Shift-lead dwell queue review
- Door assignment linked to staged status
Close the loop
Gate-out completes the dwell story
Departure timestamp and audit history let finance reconcile demurrage disputes with facts. Closeout outputs to ERP close the operational loop.
Keep reading
Related guides
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