How it works
One truck visit, start to finish.
Every step happens on a real screen, and every step adds to the same record. Pick a moment, or let it play.
01 · Drivers
Take a move. Hold to finish.
Moves land on the driver's phone the moment they are saved. A live timer runs on every move, and holding to complete means a stray tap cannot close it.
02 · Yard app
One guided check-in.
Find the booked visit, check the papers, pick a spot, hold to check in. The guard confirms. Nobody retypes what the carrier already sent.
03 · Yard app
Find it. Move it. One request.
Search any trailer on the yard, choose its next spot and request the move. The driver gets it in Go.
04 · Doors and papers
Every door, with its trailer and its papers.
Open a door and see the trailer, its bill of lading and what is still to do. The documents sit on the visit, not in a camera roll.
05 · Before, during, after
Load proof is captured at the door.
Seal, doors open, packing slip, count and the empty trailer. Each one photographed on the tablet and saved on the visit.
06 · Running clock
Loading, with a running clock.
Work the trailer, say what is wrong, and watch the clock from loading to loaded. The time it took is on the record.
07 · Evidence
A claim with the proof attached.
Photos, counts, seals and dwell charges sit on the visit, in order. When a deduction notice arrives, open the claim from the record and share a secure, read-only evidence link with the carrier or the customer.
Share a secure evidence link with
08 · Carriers
Carriers book from their phone.
Papers first, then the gate, the load and a time from your open slots. The request arrives complete.
09 · Carrier authority
The carrier is checked before the booking.
Authority, insurance and out-of-service status from the FMCSA register, with the date it was last checked, on the carrier record.
10 · Container tracking
The box is followed, and joined to your booking.
Containers by sea from SafeCube, each one linked to its yard booking so pickup is planned when it lands. SafeCube is the first provider. Another tracking company, or your own API, plugs into the same screens.
11 · Ask your yard
Ask in plain words.
Rider reads your own data, shows where every number comes from, and can send the answer where you need it.
The six steps
Nothing is retyped. Nothing is lost.
- 1BookThe carrier picks an open slot on their phone and attaches the papers. floDock reads them and checks the carrier against the FMCSA register.
- 2Gate inThe guard finds the visit, checks papers, materials and driver, picks a spot and holds to check in.
- 3MoveThe yard desk sends a move. The driver takes it in Go, a timer runs, and holding to finish keeps stray taps out.
- 4DockSeal, doors, packing slip, count and the empty trailer are photographed at the door and saved on the visit.
- 5LoadThe dock works the trailer with a running clock, from loading to loaded.
- 6Gate outThe trailer, plate and carrier are checked against what arrived. The visit closes with its full record.
What the record is worth
You pay for damage you cannot prove was not yours.
- 39%of carriers were asked to pay for trailer or container damage they did not causeTCompanies survey, FreightWaves, Nov 2018
- 61%of those paid anyway, because they could not prove it was not themSame survey: 61% could not prove they were not responsible
- 20 to 30%of retailer deductions get disputed. Suppliers win back about 40% of thoseSPS Commerce, The Supply Chain Source, Nov 2025
- Up to 13%of a retail account's revenue went to chargebacks in one Gartner surveySupplyChainBrain, Dec 2017, citing Gartner
×Without a record from the door
- Day 0A $2,400 damage claim arrives for a trailer that left your dock
- Day 2Someone asks the dock for photos. They are on a phone, or nowhere
- Day 6No proof of the condition at the door, no seal number on file
- Day 9The claim is paid. Nobody could show it was not you
You pay $2,400 for damage you cannot disprove.
✓With floDock
- Minute 1Open the visit. The same claim, and its whole record in one place
- Minute 2Arrival photos from the gate walk-around, with time stamps
- Minute 3Load proof: seal, doors open, packing slip, count and the empty trailer
- Minute 4Send the file to the carrier or the customer. The claim is settled on evidence
The evidence answers the claim. You pay only what is yours.
The TCompanies survey is from 2018 and covers container and trailer damage in the United States. The claim amount above is an example, not a quoted figure.
Questions
Straight answers, in full.
What are the steps of a truck visit?
Book, gate in, move, dock, load and gate out. Each step adds to the same record, so nothing is retyped and nothing is lost.
Who does what?
The carrier books in Partner. The guard checks the truck in on the Yard app. The driver takes moves in Go. The dock captures load proof on a tablet. The office sees all of it in the portal.
What does the record hold at the end?
Arrival photos, seals, load proof, the times from gate in to gate out, dwell and any charge, the messages, and who admitted the truck.
How does it stop a fake pickup?
The truck, carrier and driver are matched to the booking, the booked driver shows a one-time arrival pass, and the carrier is checked against FMCSA records. A supervisor override needs a saved reason.
How long does it take to roll out?
Each site sets its own rules and there is no custom IT project. We scope it with you on a call and a walkthrough of your own gates, doors and carriers.
See it on your own yard.
Talk to our team and we will walk through your gates, doors and carriers.
Talk to our team